Terms and Conditions

TSG Technologies provides Information Technology services to members of the general public.

Please read these Terms and Conditions carefully before using the Services. By using the Services you agree to be legally bound by these Terms and all terms, policies and guidelines incorporated by reference in these Terms.

Refund Policy

Returns/Refunds of Goods

All returns for goods must be initiated within 10 days of paid invoice. Goods must be in original condition, in original packaging, and must not have been opened or tampered with in any way. Goods that do not meet this requirement are subject to a 35% restocking fee. No returns will be accepted 30 days or more after the final sale date regardless of condition. TSG Technologies reserves the right to refuse returns/refunds without a receipt. Due to the sensitive nature of electronics, TSG Technologies may also refuse returns/refunds if products are found to be tampered with, modified by a 3rd party, or modified by owners of the device.

Returns/Refunds of Services

Services performed may not be refunded or returned due to any reason. All sales on services are final.