Skip to content

Customer Support

Below are three different options for client support. Please feel free to contact us whichever way is best suited for you. If you need additional information or have a general question, head on over to our Contact Page and fill out the form. A member of our team will be with you as soon as possible! 

Our current support hours are Monday – Friday, 9:00am – 5:00pm EST. We are available by appointment only on Saturdays and Sundays.

Client Support

Submit a Ticket

For current customers, click below to login to our customer support portal to submit a ticket.

Client Support - Submit a Ticket

Client Support

Please wait for a technician to provide you an access code. When provided, type the access code in below, click the arrow pointing to the right, run the file that downloads and approve/allow any prompts.

If you require additional assistance, a technician will be able to guide you through the remote connection process. Please call 860-740-2400, option 1 to speak to a technician.


Phone Support


Option 1