Customer Support

Below are three different options for client support. Please feel free to contact us whichever way is best suited for you. If you need additional information or have a general question, head on over to our Contact Page and fill out the form. A member of our team will be with you as soon as possible! 

Our current support hours are Monday – Friday, 9:00am – 5:00pm EST. We are available by appointment only on Saturdays and Sundays.

Client Support

Submit a Ticket

For current customers, click below to login to our customer support portal to submit a ticket.

Client Support - Submit a Ticket

Client Support

Please wait for a technician to provide you an access code. When provided, type the access code in below, click the arrow pointing to the right, run the file that downloads and approve/allow any prompts.

If you require additional assistance, a technician will be able to guide you through the remote connection process. Please call 860-740-2400, option 1 to speak to a technician.


Phone Support


Option 1